West London/Remote
£90-95Kpa + £6.7kpa Car Allowance + 22.8% Contributory Pension + Other Bens
Our client is a not-for-profit organisation that provides a digital framework for the procurement of services (construction and refurbishment of housing and other buildings across the public sector). Like G Cloud, Suppliers are pre-tendered, and organisations can advertise their project requirements on there.
They are 70+ strong and once part of a London Borough Local Authority, operating independently, but now a separate entity since 2023. Their Unique Selling Point is that with surplus profits, they make Charitable donations.
Last November a new CFO joined to be part of their senior leadership team to make the business operations more efficient so that the customer journey is optimised, the business is scaled, and they can maximise the revenue they generate to plough into charitable causes. A renewed commercial mindset is being delivered but with social purpose driving the outcome.
As part of the Transformation, we are now looking for a Director of IT and Transformation (DoITT) to improve the Technology landscape, scale the operational side of the business and to make more digital and automated in future.
The DoITT will manage 2 small teams; Technology and Transformation viewed as BAU and Projects respectively. Within Technology they mostly support the existing systems and Transformation is about new applications and processes to help them now and also the future state projects.
They are in the process of moving away from disparate systems and patchwork technology to a fully Microsoft ecosystem with D365 being at the heart of it with PowerApps, Azure and so on. Other core systems for Procurement, HR and Finance all need reviewing in due course to optimise or replace or put into D365. Automation and AI need to be used to speed up tasks and move away from manual processes.
When you join, you will need to understand the business model, the journey they want to go on, get to grips with fundamental IT, pick up and oversee inflight projects such as building a customer portal via a 3rd party in D365, review the team and identify any gaps and pick up and tweak and manage the Digital Strategy for the next 3-5yrs. All areas of IT need to be reviewed, Security, data, reporting and governance.
This role will suit someone that has either been a “Head of Technology/Transformation” at a larger business and/or already at Director Level for a smaller organisation (circa 70 staff here). The right person needs to be able to define and execute a digital strategy but at the same time be technically savvy to oversee projects and fundamental IT. Familiarity with D365 (CEM/CE) and MS ecosystem will be essential.
You will also be commercially minded but be motivated by the social purpose. A blend of experience in the commercial + not-for-profit/charity/public sector is desired. Any exposure to the Construction Industry/Housing/Procurement sectors in addition to that would be nice to have.
This is a dynamic “can do” role and environment. They seek an experienced leader with energy to drive change.
Key responsibilities (not exhaustive):
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Developing and implementing the company’s technology strategy and roadmap that delivers competitive advantage in the short and long term for the business.
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Identifying, evaluating, implementing new technologies and solutions that align with their business goals.
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Ensuring security and reliability of their technology solutions.
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Overseeing the development and maintenance of their technology infrastructure and systems.
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Providing leadership and guidance to the technology team and promoting a culture of innovation and collaboration.
Core Areas:
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Strategic Leadership & Transformation
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Governance, Risk & Security
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Innovation & AI Development
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Business Intelligence & Reporting
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Collaboration & Delivery
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Stakeholder and 3rd Party Management
Experience Seeking:
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Senior Leadership experience in a “Head of” or Director level role covering a broad IT Landscape from Infrastructure, Networks, Business Applications
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Owned the design and execution a Digital Transformation Strategy previously
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Proven experience of improving existing Technology landscapes utilising the MS stack
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Programme/Project experience of delivering Dynamics 365 CRM/CE into at least one business using a 3rd party for delivery and understanding the pitfalls to avoid and best practice
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Good stakeholder and vendor management experience
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Experience of prioritising good data for reporting and implementing Automation and AI
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Broad business apps experience as part of your Technology portfolio. HR, Finance, Procurement and others all here.
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Ability to review existing teams fit for purpose, develop and build
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Blended Sector experience to include a mixture of commercial and not-for-profit/charity/public sector
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3 Days in West London/2 Days Remote