Business Analyst
Remote – Outside IR35

Our client is an international business that is in the middle of an HR Transformation Programme. Dayforce is the HRIS being implemented. As the system is going in, the business needs to adopt it and the new processes and ways of working. It needs to be the beginning of the journey for identifying and actioning everything to do with starters, leavers, and movers. We now need a Business Analyst to review these processes, provide gap analysis, improve, and complete.

Project Objective

The project objective is to develop a standardised, global strategy to automate the creation, update and deactivation of AD accounts for new hires, departures and employees undergoing role, department or practice changes, driven by data from Dayforce. The aim is to create a solution that will be implemented in the UK initially, with the foresight of using this as a blueprint for future implementations in additional countries using Dayforce.
Additionally, the project aims to eliminate the dependency on hiring managers to inform IT of these changes by implementing a solution for automatically generating support tickets in Zendesk to address the corresponding access requirements associated with these actions (creation, modification, retention). This would not only eliminate the manual intervention but would ensure data accuracy and reduce support time, resulting in better user experience.

BA responsibilities within the project:

  • Review business processes that are impacted by the automation between Active Directory and the HR system (Dayforce)

    (These processes are: starters, rehires, movers between the same or different legal entities, changes to working contract e.g. promotion, terminations)

  • Mapping of the current (as-is) processes by meeting several stakeholders within the business

  • Mapping of future (“to-be”) processes including gathering and documenting requirements of the stakeholders

  • Gap analysis and identification of the existing bottlenecks and issues in the current processes to identify the work required for a successful delivery.

  • Review and analysis of the existing technology to understand whether further work is required for the integration.

  • Identify actions needing to be taken in order to achieve the project objectives.

  • Work with stakeholder to capture, document and finalise the requirements

Skills Required:

  • Extensive Business Process Mapping experience including documenting “as is”, gap analysis and “to be” processes.

  • Experience of Stakeholder engagement, running workshops and One to ones to elicit correct information.

  • You will have previous experience of processes for HRIS – Dayforce nice to have bit not essential.

  • An understanding of Active Directory and useful but not essential. How Business Systems integrate with other systems would be more beneficial.

  • Ability to work independently and remotely and to come to Bristol once per month

This is Outside IR35 and to start by mid-February