£32kpa
Remote
Our client is a leader in their field with 15,000 employees across 8 European companies.
They are in the process of implementing Dayforce across their business with Core HR and other module already in place in some countries and others just about to start the journey. Other modules are also being planned.
As Dayforce goes live we need a Support team to Administer and need 2 System Admins to work remotely in the UK but must be able to speak at least 1 additional language to English so support end users in-country (Spain, German, France, Netherlands, Italy)
The Role
In this role, you’ll play a key part in ensuring the smooth running of our Dayforce system, focusing on Core HR and Talent modules (no payroll). You’ll support colleagues across the business through BAU support, ticket resolution, and system improvements, helping to create a positive and efficient experience for our teams.
You’ll work closely with the People Team and wider stakeholders to ensure our system continues to meet the evolving needs of our organisation.
What You’ll Be Doing
– Act as a point of contact for Dayforce queries
– Manage and resolve support tickets
– Troubleshoot issues and provide solutions
– Support BAU (Business as Usual) operations across Core HR and Talent
– Maintain data accuracy and system audits
– Assist with configuration updates
– Support Talent modules (performance, onboarding)
– Maintain Core HR structures and employee data
Experience:
Experience with Ceridian Dayforce (Core & Talent), BAU/ticketing environments, strong HR systems understanding, problem-solving skills.
Language Requirements
Fluent English required. Must also speak, read and write one of the following: Italian, German, Spanish, French, Dutch, or Portuguese.
